Category » Templates Ordering and Billing

There were 10 articles found in this category:

1. Solving Download Problems
   x This link goes nowhere. Make sure that you don't have firewall restrictions prohibiting this download. Try to use this link on another computer. If it still doesn't work, please contact our support to get another link. I get message "link is inactive" when I try to follow this link. Please c ...
2. Can I pay with non US currency?
   Yes. ChronoPay and MoneyBookers allow multi-currency payments. Please see merchant system's website to find out if your currency is accepted.
3. Can I pay with wire transfer?
   Yes. Please use Moneybookers option (non US accounts supported).
4. Can I pay with Credit Card?
   Yes. Please use ChronoPay or Moneybookers to pay with your credit card (see merchant system site to see if it accepts your credit card for this payment)
5. I would like to purchase a template, but it is not available on the site anymore.
   The template has been sold out for exclusive price. Look for similar templates in our collection!
6. Is it possible to reactivate my download link if it was deactivated after 3 days?
   Yes. Please contact our billing department and they will reactivate your link.
7. I was billed twice. I received 2 emails from merchant!
   Make sure that these charges have different order IDs. If it is so, contact our billing department.
8. I ordered a template but haven't received the download information!
   In this case please contact our Templates Billing Department at http://www.zeronese.net/contacts.html Use this information only inregards to templates ordering. For other billing information such as web hosting, please contact appropriate department by going to our contact us page.
9. What do I receive when I order a template?
   After you complete the payment via our secure form, then you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contains the following: PSD file(s), HTML file(s), fonts and advanced clipart library. You will need unzipping software to open the .zip archive. Wi ...
10. I would like to make payment by company check. Is that possible?
    Please use MoneyBookers payment option. They accept payments by check.