Active Articles: 2038
Total Categories: 16
Sub Categories:616
Sage Support | ||||||||
Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles, and staff; email and RSS subscriptions; and 100% fully customizable ASP source. ... learn more
| ||||||||
| ||||||||
Teraway LiveHelp | ||||||||
TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don´t have to leave your web site, or wait for an email reply to get answers to their questions, they just ... learn more
| ||||||||
| ||||||||
FlyLip Live Help | ||||||||
Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives ... learn more
| ||||||||
| ||||||||
Polar Help Desk | ||||||||
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees ... learn more
| ||||||||
| ||||||||
eu Help Desk | ||||||||
eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues. ... learn more
| ||||||||
| ||||||||
RealLinkASP Free Live Chat Application | ||||||||
Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script ... learn more
| ||||||||
| ||||||||
Customer's Inquiry Management System | ||||||||
CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message, read their enquiry's reply, and manage their personal profile. Company ... learn more
| ||||||||
| ||||||||
Absolute Live Support | ||||||||
Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It ... learn more
| ||||||||
| ||||||||
Zen Help Desk Software | ||||||||
Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is ... learn more
| ||||||||
| ||||||||
ASPTicket | ||||||||
ASPTicket is an ASP/ACCESS support ticket system designed with the web host in mind. Users can submit tickets listed by priority as well as update them. Ticket management is carried out through a browser based back end. ... learn more
| ||||||||
| ||||||||
Ticket Support Software | ||||||||
All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings. Admin can view voting report for technician. Admin can set send emails. Admin can add/edit and view technicians, can define permissions like admin panel ... learn more
| ||||||||
| ||||||||
Web Trak v2.3 | ||||||||
Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade. ... learn more
| ||||||||
| ||||||||
Online Work Order Suite: Lite Edition for ASP | ||||||||
A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. ... learn more
| ||||||||
| ||||||||
Support Plus Helpdesk | ||||||||
Support Plusâ„¢ is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to ... learn more
| ||||||||
| ||||||||
HelpDesk | ||||||||
MagicWay HelpDesk comprises versatile systems that united provide you with numerous options. HelpDesk contains a ticket support system, a search system with a knowledge base, user system, and an administration center. Tickets They represent the core of our whole application. Here customers can report and detail problems that they may be experiencing. Main Features Reference numbers assigned ... learn more
| ||||||||
| ||||||||
VSO-XP | ||||||||
Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations. ... learn more
| ||||||||
| ||||||||
Online Work Order Suite: Professional Edition | ||||||||
Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. ... learn more
| ||||||||
| ||||||||
Dragonfly ASP Help Desk | ||||||||
Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send out HTML announcents and newsletters. Check out our demo soon! ... learn more
| ||||||||
| ||||||||
Call Center help desk style application - Free | ||||||||
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk “ help desk†application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and ... learn more
| ||||||||
| ||||||||
